The Mentor agrees to provide online PhD coaching/mentoring for the Student. Sessions will be conducted via Microsoft Teams.
Session length: 50 minutes, half a day (3 hours with a break), or a full day (7 hours with breaks)
Frequency: As agreed
Rates:
Payment is due in advance, at least 24 hours before the session is due to take place.
Payments can be made via Paypal at the time of booking.
Students should ensure their payment has been made. If payment has not gone through 24 hours before the scheduled session, it will not take place.
At least 24 hours’ notice is required to cancel or reschedule a session.
Cancellations with less than 24 hours’ notice (late cancellations) will be charged in full.
If the Mentor must cancel, a makeup session will be offered or the fee refunded, whichever the Student prefers.
The Student should ensure they have a stable wi-fi connection, have downloaded Teams, and have a working microphone and/or webcam in order to access the session. If the Student is unable to access the session due to lack of preparation then it will still be charged. If there are occasional technological issues that could not be foreseen (e.g. unusual wi-fi dropout) then the Mentor may allow the session to run on slightly past the scheduled time; this is at the Mentor’s discretion.
If the Student is late, the session will still end at the scheduled time.
No-shows (15+ minutes late without notice) will be charged in full and will be considered a late cancellation.
The Mentor is not liable for outcomes such as test results, reports or grades. The Mentor will deliver coaching/mentoring services with professional care.